Hey Ken,
Just want to say thanks again for calling me back today and explaining what was discovered. Also, for listening to the problem we had, recognizing it had happened before, and working with the monitoring center to help them put in place procedures that should help prevent the problem in the future.
All too often people are quick to complain when service is bad, but I think it’s important to recognize when service is great, and you’ve provided us that today.
Thanks and happy new year!
R.J.
Compliance Administrator
Superior Mobile Medics, Inc.