CCS is happy to announce we are now an authorized Pelco Endura partner.
Endura is Pelco’s premier Enterprise Class IP video platform and is limited to authorized security integrators that have successfully met Pelco’s partner and technical requirements.
CCS has several Endura installations scheduled for 2011/2012. We also look forward to providing outstanding service for existing Endura customers in Sothern California.
HG Fenton Company is working with CCS to upgrade secuirty at eight of their San Diego County properties.
The upgrades typically include card access for the business offices, along with intrusion alarm detection systems and comprehensive CCTV surveillance.
CCS has earned continued business with HG Fenton due to professional and reliable installations in combination with after-the-sale service and support. “We recognized years ago,” says Baker, “that our customers expect after-the-sale service that is consistent with our pre-sale attention to detail. I believe the security industry is plagued with companies that do not provide quality service after the sale. In fact, many of the leading low-cost providers have geunuinely terrible service. That’s a great opportunity for CCS. We have worked hard for over a decade to develop industry-leading in-house technial expertise and an accountable field service staff. While we may not be perfect every day, we strive to meet and exceed our customer’s needs.
That’s not always easy, but it is always good business.”
The Managed Access Solution in access control continues to build momentum, particularly for CCS. As a national leader in this innovative area of the security market CCS is the subject of a Case Study by Tyco/Kantech. See the complete article here: CCS Case Study for Managed Access.
I believe strongly that CCS must deliver solutions to our customers that not only meet their needs, but also deliver recognizable value. Value does not mean a low price, but instead means that the customer easily recognizes the benefits of the product or service they are purchasing, and believes the corresponding price they have paid is fair and reasonable. In the case of IP video the added value, in my opinion, must reside primarily in the quality of the video images delivered to our customer. After all, they are buying a CCTV surveillance system. If the images are “somewhat better” or “slightly better,” then I don’t believe the value is there for an IP solution. In fact, over the past four years I have seen numerous IP solutions where the images are not substantially better than a well designed analog system.
IP technology can deliver clear benefits for particular applications and customers, and it also carries a premium price tag compared to traditional analog systems. The challenge for an integrator is “matching” the right solution for the right customer. Our own customer-base at this time is best served with quality analog equipment that is easy-to-use and deploy. While we have engineered and installed high-end systems where IP cameras were the right solution, the bulk of our customers’ needs don’t demand the feature-sets found in IP equipment.
In 2010 I was glad to see several trends in the CCTV industry. First, HD quality cameras have become more common. These cameras clearly provide a substantially better image than analog cameras, with the added ability for the customer to “drill-in” with their management software and view more detail than ever before. The HD format is more efficient than the Megapixel cameras that have flooded the market, but require less storage space–this is important.
The second trend is manufacturers adopting the ONVIF standards that will allow cameras from one manufacturer to successfully function on another manufacturer’s recording platform, much like analog cameras work today. Although the industry is not entirely there yet, I believe most manufacturers have recognized that proprietary IP solutions that limit the end-user’s choices do not represent the best long-term strategy for the market. We have chosen not to sell our customers products that limit their choices.
If you would like a more comprehensive look at IP technology in the CCTV market, you can find a good handbook here from Pelco and additional information from Bosch. Both Pelco and Bosch are important strategic partners for CCS.
Some of the musicians that Darren met and photographed
Do you ever wonder what people do when they are not at work? After all, we each have homes and activities and interests. I thought it would be interesting to provide a brief glimpse into the activities and interests of some of the fantastic folks working at CCS.
This week’s focus is Darren Balch who joined CCS during 2010 to help streamline and professionalize our inventory control and purchasing procedures. His experience managing Leap Wireless’ warehouses across the country has helped us achieve a new level of excellence and accountability in an otherwise crazy world.
Speaking of crazy worlds, Darren spent twenty years of his previous life traveling with and photographing rock and roll bands. He was fortunate enough to see over 660 concerts with more than 440 bands, and took thousands of photos, the best of which appear in his own book.
Encinitas, CA
CCS has completed the comprehensive security systems for one of Encinitas’ highest profile properties.
Located on the East side of RT101 in beautiful Encinitas, the Pacific Station project exemplifies a contemporary mixed use approach to new buildings. With retail, shopping, office and residential tenants, the property also presented security challenges for the building owner & designer.
CCS worked closely with the project team to install a comprehensive Fire Alarm system to protect the varied tenants in the space. CCS also installed a “Hosted” Kantech Card Access System with twenty-four card reader locations, including elevator control. The hosted Kantech system provides the management company with 24/7 access to the card access system from any internet connection, anywhere in the world. “The hosted Card Access solution, once again, offers our customer with an un-precedented amount of power and flexibility,” says Baker, project manager for the overall security installation. “In the Old Days our customer needed a dedicated computer on-site, and all changes took place at the property. That solution is fine in many cases, but in most buildings today we find end-users very interested in less-expensive and more flexible solutions for system management.”
A Pelco CCTV system augments the Card Access system, and once again provides management with the ability to view and review live and recorded data remotely via any internet connection.
“The project was a challenge,” says Baker, “due to the nature of the construction and scope of the property. But we are happy with the end-product and look forward to working with the building owner and a very strong management team to make sure the systems continue meet their needs moving forward.”
Learn mote about the Pacific Station project in Encinitas
Learn more about Capital Growth Properties
CCS has launched their new website, designed by Jacob/Tyler (San Diego), in an ongoing effort to provide the best information possible to their customers and vendors. “I am very excited about our new website,” said Baker, “because it better reflects the range of services we provide to our customers as well as the level of professionalism they should expect from us. The site offers information on card access systems, fire alarm systems, and other low voltage systems serviced and installed by CCS. I am happy, too, partnering with a strong San Diego based design firm like Jacob/Tyler. Their staff was instrumental in helping us develop our images and messages.”
CCS is now a authorized dealer for Cooper Inustries’ Mass Notification (MNS) products.
“We believe that Mass Notification is an important strategic growth area for our business,” says Baker, CEO of CCS. “Many of our existing customers will benefit significantly from the added security they realize from a professionally engineered and installed MNS system.”
Cooper Industries is a world leader in this emerging market space, with established products that meet the needs of small, medium and enterprise class customers.
CCS is now an authorized dealer for the Bosch VIDOS CCTV Surveillance product line. The Bosch video product line is extremely robust and offers CCS customers a wide range of video solutions depending upon their specific CCTV security needs. “We have been testing different I/P Camera platforms for over two years,” says Baker, “and we determined that Bosch has one of the most mature product lines in the industry. Thanks to a very open platform and an extremely large number of compatible products, we are able to provide our customers with competitive and effective video security solutions. One of our biggest concerns has been the fast-developing nature of this part of our industry, and the fact that many manufacturers come and go each year. We are confident that Bosch will remain an effective and important partner for CCS, as well as for our customers.” To learn more about Bosch video solutions, please fill out our information request form.
